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Which of the following sequences in the process of billing is correct when a patient has two insurance plans?

  1. The primary plan must be billed first and then the secondary plan

  2. The insurance plan that pays the most can be billed for the whole amount

  3. The primary insurance is the only plan billed

  4. The patient can decide which plan to bill first if they have multiple plans

The correct answer is: The primary plan must be billed first and then the secondary plan

When a patient has two insurance plans, the correct sequence for billing is to first bill the primary plan and then the secondary plan. This is because the primary plan is responsible for covering the majority of the patient's medical expenses, while the secondary plan is only billed for leftover costs that are not covered by the primary plan. Option B is incorrect because it suggests that the insurance plan that pays the most can be billed for the entire amount, which is not the case when a patient has multiple insurance plans. Option C is incorrect because it suggests that only the primary insurance can be billed, ignoring the fact that the patient may have a secondary insurance plan. Option D is incorrect because it suggests that the patient has the authority to decide which plan to bill first, which is not the case as the primary plan must always be billed first.