Pharmacy Technician PTCB Practice Test

Which of the following is the best method for informing a physician that a particular drug has been discontinued by the manufacturer?

1. Have the drug manufacturer contact the physician

2. Notify the patient to tell the physician when a refill is requested

3. Have the wholesaler call the physician's office

4. Communicate directly with the physician or the physician's staff

The correct answer is: Communicate directly with the physician or the physician's staff

The best method for informing a physician that a particular drug has been discontinued by the manufacturer is to communicate directly with the physician or the physician's staff. This ensures that the information is received by the person responsible for prescribing the medication, rather than relying on a third party. Having the drug manufacturer contact the physician may not be the most efficient or reliable option, as they may not have the physician's updated contact information. Notifying the patient may also not be the best choice as the physician may not receive the message in a timely manner. Having the wholesaler call the physician's office can also cause delays and miscommunication. Therefore, direct communication with the physician or their staff is the most effective and recommended method for informing them about a discontinued drug.