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Upon obtaining initial patient information, the pharmacy technician should:

  1. review the information with other pharmacy staff to ensure clarity

  2. ensure that the patient understands the side effects of current medication

  3. recommend additional pharmacotherapy

  4. document known allergies

The correct answer is: document known allergies

Obtaining patient information is a crucial first step in the pharmacy setting. While it is important to review and clarify information with other staff members, this is not the initial step. Ensuring patient understanding of side effects may be necessary at a later stage in the patient's treatment, but it is not the first priority when obtaining initial information. Recommending additional medication is also not the primary responsibility of a pharmacy technician, as this role is typically reserved for a pharmacist. The most important responsibility for a pharmacy technician when obtaining initial patient information is to accurately document any known allergies. This is critical for patient safety and to avoid potential harmful interactions with medications.